Ignify eCommerce Features

The Ignify eCommerce System provides you with an end-to-end Web-based system that provides full eCommerce capabilities and  integrates with your Accounting System, Shipping System, Inventory System and more!

The Ignify Business eCommerce system has the following features.

• Manage Multiple Online Stores through one Order Management Interface
• Find Orders (by email, customer name, customer address, zip code)
• View Order History
• Multiple Order Status (New, Being Processed, Fraud, Hold, Complete, Cancelled)

An interface to view the latest prices, stock status about products:

Mark up/down your prices by category, manufacturers or products. Add or Remove products from the catalog.

Customized product configuration combined with a quoting engine provides a self-serve interface to customers.

Integrated shopping card with address book for multiple shipping addresses

Support for:

• All major Payment Processors (Verisign, Authorize.net, PaymentTech, Wells Fargo and more)
• All major Merchant Account Providers
• Paypal
• PO-based Orders
• Checks/ Cashiers check
• Advanced Auto Fraud Monitoring

Credit and Cash customers are serviced via credit monitoring and Payment Gateways respectively.

• Track Orders: Real-time Tracking Information for Customers
• Automated Shipping Notification to Customers
• Support for Fedex, UPS, DHL and United States Postal Service
• Auto-Packaging Functionality (Best Box Selector)
• Support for Drop Ship Orders

• Setup multiple Return Policies –Replace, Refund (Full, Partial)
• Returns Policy Editor
• Automated RMA generation (Manual option available)
• Return Period Expiration tracking
• Returns reporting
• Return Life Cycle Management

Powerful Tools for managing your customer database.

• Update Customer Information (Bill To/ Ship To information)
• Place Orders for Customers via a Sales Desk
• View Customer History across multiple stores

Integration for Sales Order, Inventory (including item, price, quantity), customers, customer addresses, invoices and payments with several ERP products including

• Microsoft Axapta
• Microsoft Great Plains
• Microsoft Solomon
• Sage MAS 90/ 200
• Sage MAS 500

• Sales by Item
• Sales by Department
• Sales by Section
• Sales by Category
• Sales by Payment Method
• Top N Selling Items
• Top Customers
• Average, Median size of Order for each report
• Total $ sales value for each report
• Repeat Customer Report
• Campaign Reporting: Sales by Promotion
• Chart-based Reporting
• Average, Median size of Order for each report
• Total $ sales value for each report

• Campaign and Promotions Management
• Item Promotions
• Shipping Promotions
• Category Promotions
• Total Order Promotions
• Search Engine Optimization
• Automated Product Page Titles
• ALT-TAG for images
• Sales Order Desk

• Automated Cross-sell on checkout
• Related Products
• Up-sell Product Management
• Drop-Ship Product Support with email notification to vendors

For more information on Ignify eCommerce or for help in implementing your web store please email us at ecommerce@ignify.com