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Offer Optimization in Retail:
Understanding the Mindshare on What Consumers Really Want

Dynamics ERP, POS, eCommerce and CRM for Retail

Retail is detail and complexity. Retailers have to reduce inventory investment while improving in-stock positions, increase customer service while reducing labor costs, and decrease operation costs while expanding to multi- channels. Add to these demands the need to consolidate acquisitions, fight off encroaching competition, and do it all in a challenging economic cycle, it is clear that retail requires advanced business solutions.

Microsoft Dynamics retail solutions are designed to handle the complex business of retail from point-of-sale to back office and through to the warehouse and the corporate office. These affordable, integrated solutions can be deployed quickly, without complicated customization or drawn-out implementations.

 

Microsoft Dynamics for retail allows you to increase sales per sq. foot and sales per person

 

Optimize inventory management & merchandising decisions

  • Gain insight into product, department, store performance
  • Respond immediately to trends in customer purchasing behavior
  • Improve product pricing management with fact-based decisions

Improve customer service

  • Shorten lines and decrease check-out times
  • Handle complex transactions including couponing and special offers
  • Check product availability in stores and warehouses

Increase Revenues

  • Use the web and eCommerce as an additional sales channel
  • Cross-sell between your retail stores and your web store

Support multi-channel operations

  • Process orders and returns via any channel
  • Gather and analyze real-time, multi-channel data to respond quickly to customer demand
  • Coordinate and track customer interaction across multiple channels

Understand Customer Behavior and Build Loyalty

  • Track customer sales and get insight into future behavior
  • Introduce promotions that strengthen customer loyalty

Next Steps

  • Contact us to schedule a detailed discovery or product demonstration or to request additional information.
  • Fill out an assessment survey to get a quote.
10 Multi-channel Strategies to Keep You On Top
Featured Content
Making your store Customer Centric
Creating the Optimal Retail Store Experience
 
Featured Solutions
Dynamics AX for Retail
Loyalty Management solution
eCommerce- Rev Up your Retail Revenue
Microsoft Dynamics AX ERP
CRM for Retail
 
Customer Stories
Bidz.Com:Jewelry and Luxury Item Retailer grows to $250 million in revenues from $80 million with Dynamics ERP solutions.
 
Atlanta Falcons:re-launches it online retail site with tremendous success with Ignify eCommerce and Dynamics ERP. Read more
 
August 21, 2014:
11 am Pacific / 2 pm Eastern: Web-based and Mobile device Order Entry for Sales reps and CSRs with integration to Microsoft Dynamics ERP and CRM. Click here to register
CRM for Sales and Marketing Webinar.
August 27, 11 am Pacific
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August 28, 2014:
11 am Pacific / 2 pm Eastern: Ignify eCommerce with Microsoft Dynamics ERP demonstration.
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Microsoft Dynamics AX for Real Estate Event
Sept 8, 11 am Manila
Sept 15, 11 am Singapore
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CRM for Insurance Webinar.
Sept 10: 11 am Pacific
Sept 11: 9 am Singapore
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