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Dynamics ERP, POS, eCommerce and CRM for Consumer Packaged Goods


Consumer packaged goods (CPG) distributors face big challenges selling to the fiercely competitive and rapidly evolving retail industry. Intense price stress at the retail level puts pressure on distributors and leads to smaller margins. Alternatives such as mail order, catalog sales, and direct sales bypass the traditional distribution channels altogether, forcing companies to add value to their services to retain customers.

Microsoft Dynamics can help you succeed in the CPG industry with financial, process, and customer relationship management (CRM) solutions. Deploying these flexible solutions can give your company a significant competitive advantage by meeting retailers' demands more effectively, lowering the cost of operations, and improving customer satisfaction.

Why Microsoft Dynamics for consumer packaged goods distribution?

Streamline business processes

  • Automate critical business processes and reduce internal costs
  • Create accurate demand-forecasting models that lower inventory and improve customer satisfaction
  • Speed order picking by up to 2X to 6X with powerful, integrated Automatic Data Collection (ADC) solutions

Quickly access accurate information

  • Instantly view real-time and historic data across multiple locations to improve decision-making and understand where savings can be found
  • Implement metrics and tracking for individual warehouses and departments
  • Use intelligent knowledge management to identify opportunities for new products and services to be offered
 

Exceed customer requirements

  • Improve ability to respond to unique customer needs such as specific packaging, marking and shipping requirements
  • Increase the accuracy and speed of customer interactions with low-cost, easy-to-implement Web-based systems
  • Improve customer support by effectively tracking and monitoring customer needs and requests
 
Featured Solutions
Dynamics AX for CPG
eCommerce- Rev Up your Revenue
CRM for CPG
 
Customer Stories
Celluphone:standardizes warehousing, distribution, financials and order entry 11 companies on Dynamics AX for incredible cost savings and efficiency
 
Bidz.Com:Jewelry and Luxury Item CPG provider grows to $250 million in revenues from $80 million with Dynamics ERP solutions.
 
Customer Testimonials:
“We used to require 8 people to ship 800 shipments a day and with Dynamics AX require only 2 people in the warehouse for the same volume.”

Kevin Bowman,
Asst Director of IT - Celluphone

Next Steps

  • Contact us to schedule a detailed discovery or product demonstration or to request additional information.
  • Fill out an assessment survey to get a quote.
Microsoft Dynamics AX for Real Estate Event
Sept 8, 11 am Manila
Sept 15, 11 am Singapore
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CRM for Insurance Webinar.
Sept 10: 11 am Pacific
Sept 11: 9 am Singapore
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Sept 11, 2014:
11 am Pacific / 2 pm Eastern: Ignify eCommerce with Microsoft Dynamics ERP demonstration.
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Warehouse Management with Microsoft Dynamics AX 2012 Webinar.
Sept 17, 11 am Pacific
Sept 18, 9 am Singapore
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Sept 18, 2014:
11 am Pacific / 2 pm Eastern: Web-based and Mobile device Order Entry for Sales reps and CSRs with integration to Microsoft Dynamics ERP and CRM. Click here to register
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