Ignify Wins 2012 Microsoft Dynamics Partner of the Year Award
Ignify wins the worldwide Microsoft Dynamics Partner of the Year Award for the second year in a row
Long Beach – June 25, 2012 – Today, Ignify proudly announced it has won the 2012 worldwide Microsoft Dynamics Partner of the Year Award in the Retail category. The company was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology. With over 600,000 Microsoft partners worldwide, winning Microsoft Partner of the Year is a very unique distinction
The Microsoft Dynamics Retail Partner of the Year Award honors the Microsoft Dynamics partner who exhibited excellence in providing superior solutions based on Microsoft Dynamics to customers in the retail industry. The winner demonstrated industry knowledge and expertise, as well as consistent, high-quality, predictable service to Microsoft Dynamics customers. They also demonstrated business leadership and success through strong growth in new customer additions and revenue.
"Microsoft is pleased to present the Microsoft Dynamics Retail Partner of the Year Award to Ignify. Ignify’s Microsoft-powered CRM and ERP solutions provide value across multiple verticals and help retailers drive success in the areas of e-commerce and order management," said Doug Kennedy, vice president, Microsoft Dynamics Partners and Support Services.
Understanding that retail clients have demanding needs and require a multi-channel solution, Ignify works closely with clients in developing and delivering the optimal solutions for serving their mobile, online, phone, product catalog, and in-store requirements. Ignify provides a comprehensive software system for every facet that a retail business requires, combining technologies such as Microsoft Dynamics AX ERP, Ignify eCommerce, Microsoft Dynamics AX for Retail Point-of-Sale (POS), and Microsoft Dynamics CRM.
"Earning this award two years in a row is truly a reflection of the diligence, hard work, and exceptional creativity of our implementation and product development teams. Their devotion toward creating powerful and user-friendly software solutions that improve productivity affirms Ignify’s dedication to our customers’ success," said Sandeep Walia, CEO of Ignify.
Continual investment in Ignify’s technology offerings is a key factor in the innovation and implementation excellence that give Ignify clients a business advantage. Ignify has invested over $6 million dollars in developing the intellectual property for the Ignify eCommerce product, creating a multi-currency, multi-country, global packaged e-commerce solution. Based on Microsoft technology, the Ignify eCommerce system provides out-of-the-box support for merchandising functionality, marketing promotions, catalog management etc., providing a comprehensive system for advancing brand awareness and ensuring a higher outreach to both existing and potential customers.
Ignify has made over 25 releases of Ignify eCommerce, with the last major version – version 6.0 – marking a significant upgrade that contained more than 300 new features. As a reflection of the success of these product developments, Ignify eCommerce has currently processed over $10 billion in online revenues for retailers across 350 web stores.
In addition, Ignify launched Order Entry for Microsoft Dynamics, a solution that provides customers with the ability to do phone and catalog orders through a web interface. The Order Entry solution is tablet optimized and allows for highly efficient order entry with a Microsoft Excel grid like format. Overall, this system provides a rich set of features for salespersons and customer service representatives to quickly and easily create new orders, view order history for a customer, and edit or update orders.
As a testament to its commitment to customer learning, Ignify has invested in building a Microsoft Dynamics Experience Center in its Downtown Long Beach office that brings together a complete solution in an environment that allows customers to try them out.
For example, the Experience Center has a tablet Point-of-Sale running Microsoft Dynamics AX for Retail with a touch screen where orders can be entered, multiple eCommerce stores that are integrated with Microsoft Dynamics AX, and a deployment of Microsoft Dynamics CRM that displays a 360-degree view of customer behavior. This unique environment allows customer to explore the Microsoft Dynamics and Ignify eCommerce technologies, and enables them to educate themselves in transforming their business.
"Ignify’s intense focus on providing our customers with the best possible customer service – whether it’s in the form of delivering a precisely configured software solution or in offering free hands-on education and training – is what has given Ignify its leadership position in the business software industry," said Bhavesh Ashani, vice president of customer satisfaction at Ignify.
Ignify is winner of the Worldwide Microsoft Partner Award and offers ERP, CRM, POS and eCommerce solutions based on the Microsoft Dynamics line of products. Ignify has been included as the fastest growing business in North America for five years in a row by Deloitte, Inc Magazine and Entrepreneur Magazine. Ignify has over 300 team members worldwide including Los Angeles, Silicon Valley, Seattle, Nashville, Phoenix, Chicago, Toronto, Manila, Singapore, Pune, Jakarta, Bangalore and Hyderabad. For more information, visit www.ignify.com or call 888 IGNIFY5. Follow Ignify on twitter @ignifydax @ignifyecommerce or read its blog at blog.ignify.com.
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